Customer Support
Elegant Strand is based in Boca Raton, Florida. For questions about your order, fabric details, custom requests, or trade inquiries, reach us by email or phone and a member of our team will be in touch.
To start a return or exchange, visit our Returns & Exchanges page.
General Inquiries
support@elegantstrand.com
(833) 695-1500
Monday–Friday, 9 AM–5 PM EST
Trade & Designers
We work with interior designers, retailers, and hospitality partners.
Mention your firm and we'll route you to the right person.
Showroom & Office
7606 NW 6th Ave
Boca Raton, FL 33487
Open to trade partners, designers,
and retailers by appointment.